Guest blog by Anna Smith, editor at TalentGuard
Technology has been viewed as a disruptive force in business sectors for several years, forcing companies to shift the way they think about and conduct operations. In HR, the addition of tech-infused tools has been slower than in other industries, but the change is now making waves among companies large and small. In 2018, several HR tech trends are being touted as disruptive and should be recognized as catalysts.
1 – Cloud-based Platforms
Over the last five years, a transition to cloud-based systems has been driving HR innovation and disruption. Cloud-based HR technology comes in many forms, from talent acquisition to payroll and benefits delivery. Many companies have already embraced the cloud as a more efficient way of conducting crucial HR tasks, as opposed to legacy systems that require costly maintenance and upgrading over time.
2 – Performance Management Shifts
One of the most influential technology trends in HR over the last few years has been the introduction of performance management solutions. A shift toward continuous performance management processes is taking place because many companies recognize the need for more comprehensive goal-setting, coaching, evaluation and feedback for their employees. Performance management software solutions offer a more robust answer to the ongoing challenge of talent management in a streamlined way.
3 – The Analytics of People
Businesses analytics have made a significant wave in operations across the board for companies, but this year, a clear move toward the analytics of people, not just processes, is taking place. People analytics programs are making it far easier for HR departments to deeply understand employees’ needs along with their concerns, and efficiently create initiatives to cater to these unique organizational challenges.
4 – Self-Service Shifts
Given the rapid influx of HR technology tools, it has been a challenge to maintain a sense of control as an employee. HR departments are busier than ever, implementing new platforms and systems. The rise of self-service ones over the last several months has given some HR departments time and energy back, as these tools put the power and control over benefits, scheduling, and other traditional HR functions in their hands.
5 – Corporate Training Programs
Education and personal development are being praised as the path forward for employee recruitment, retention, and engagement. Some HR technology providers recognize the education component as a boom for organizations willing to embrace this change in the digital age. HR departments now have countless tech-based platforms available to assist with delivering comprehensive training programs, education initiatives, and personal and professional development courses.
6 – Augmented and Virtual Reality
The business applications of impressive technology like augmented and virtual reality are starting to disrupt the HR space. The potential for infused AR and VR solutions reaches from interviewing and vetting candidates to training and professional development. More tech firms are focused on delivering both AR and VR solutions to HR departments to enhance processes and bring talent management, recruitment and employee education to a different level altogether in the years to come.
7 – Artificial Intelligence
Undoubtedly the most overused buzzword of the current technology landscape, artificial intelligence is making waves in HR as much if not more than it has throughout other business applications. The most prominent use of artificial intelligence so far has been in talent recruitment, but many see a shift toward HR analytics, employee engagement and benefits planning and delivery in the AI space.
8 – Career Pathing Solutions
Many companies are recognizing the need to engage employees in their work on a higher level, and new HR technology trends are focused heavily in this area. Career pathing – an enhanced approach to helping employees map their careers in a particular organization – gives HR departments a strategic way to evaluate gaps in employee skill sets, determine job competencies, and map various career path scenarios. Having these tools available is paving the way for more meaningful career progression.
9 – Internet of Things (IoT)
Another technology shift in HR is the influx of connected devices, most apparent in the Internet of Things solutions for businesses. HR departments are starting to embrace the connectivity of employee mobile devices and wearables for remote time management. Shifts are also taking place in wellness tracking through connected devices. This links directly to benefits offered to employees, how they are being used and the need for additional benefits based on employee behavior.
10 – Communication and Remote Work
One of the most disruptive trends in HR over the last several years has been the shift toward remote work. Giving employees the ability to perform their tasks on a full- or part-time basis away from the office is hailed as beneficial in most sectors. Additionally, in the upcoming years, HR departments will see more technology available to solve these remote work issues, specifically in communication and project management.