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Call Centre HR Group, London

May 10, 2017 @ 10:00 am - 2:00 pm

Call Centre HR Group

10th May 2017

10am to 2pm

Royal College of Physicians, 11 St. Andrew’s Place, London, NW1 4LE

£300+VAT for 12 month subscription (two workshops per annum), £75+VAT per additional delegate, per workshop

Participants at the Call Centre HR Group are able to meet other individuals in the industry and discuss industry issues and topics.

Topics discussed at the last meeting include;

  • The impact of Gender Pay Reporting
  • How do others reward their inbound and outbound call advisers?
  • 2017 pay settlements – Are they different to other parts of the organisation? e.g. support functions, retail branches, etc.
  • Do you see pay market pressures for any particular roles?
  • Are you currently looking to change your pay practices, such as overtime, paid breaks, Sunday / weekend premiums?
  • Are people moving away from commission?

Places can be reserved at https://www.paydata.co.uk/events/call-centre-hr-group-%E2%80%93-spring-2017


May 10, 2017
10:00 am - 2:00 pm


Royal College of Physicians
11 St Andrews Place
London, United Kingdom
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