As the fear of crime is growing, organisations need to put strategies in place to protect their workplaces from cyber-crime, terrorism and threats to personal safety. Darren Hyde is the Managing Director of VIP Security Services; here he discusses how companies can engage their staff to create a security culture in the workplace.
- When most people think of security in the workplace, they mainly consider online fraud and a security guard on front desk, however there is so much more to keeping an organisation secure. Employees are always an organisation’s best ‘eyes and ears’ and need to be trained on how to alert their security team if they notice something suspicious.
- Train your staff and ensure everyone is aware of all your safety and security policies. Naturally these policies will vary drastically from one industry to another, but the principles are the same – transparency is key, engage with your staff on why measures are put in place to ensure they understand why stringent actions are required.
- A thorough risk assessment is needed to ascertain all possible threats. Run workshops and focus groups to understand all issues affecting your workforce.
- Ensure all employees understand what is required of them to keep your premises secure. Add a section to your employee handbook to share expectations and demonstrate how you would like them to behave.
- Engender a culture within your workplace where staff care about their fellow workers. If someone is going off-site for a meeting, ensure they arrive safely and make sure they have a mobile phone to call HQ if required.
- Don’t make your security culture a chore! Many security measures are best left to the professionals, so don’t burden the leadership team or middle managers with key holding responsibilities. Outsource these tasks to show your staff that you value their time out of office hours.
- With more people working from home, or travelling from one-site to another, it would be prudent for all companies to consider the safety and security of their lone workers. GPS tracking is ideal to ensure all drivers can be monitored, especially if they are transporting high value commodities from A to B. But in general, set-up a system where team members can be traced.
- If your workplace encompasses a public domain, such as airports, shopping centres, hospitals etc, the security of your space takes on a new dimension. Here security guards are ideal to offer customers and staff peace of mind. Ensure they wear a smart uniform that clearly sets themselves apart from all other members of staff, making sure they can be contacted quickly in an emergency. Ensure your frontline security staff feel safe and secure too by offering them appropriate training, equipment and the support they need to do their job safely and efficiently.
- Terrorism is an ever-present threat. A collective responsibility has been engendered within society to be on the lookout for discarded bags or packages; however, it’s always wise to offer reminders, to staff and members of the public especially on your customer address systems.
- The world of security has moved online and all organisations need to work with their IT departments to ensure all aspects of the business are secure from ransom and cyber-attacks, this is not only about firewalls and anti-virus packages but about educating your staff in the safe and correct use of IT and social media to not bring your organisation into disrepute.
To discover more about VIP Security Services, visit www.vipsec.at.