A nation of bad managers

30% of employees can’t approach their manager
2 in 5 say their manager is temperamental
10% describe their boss as scary
1 in 3 are left feeling uncomfortable


Three in 10 employees have unapproachable managers, according to research conducted on behalf of Citation.

Employees aged between 18 and 24 are least likely to feel comfortable approaching their manager, and those aged 65+ are most likely.

Geographically, it looks like Londoners are faced with the least forthcoming bosses, with Northern Ireland a close second.

Worryingly, the top terms used to describe bad managers are:



They make me feel uncomfortable



Men are 10% more likely to describe their manager as unreasonable than women. On the other hand, women were 10% more likely to be left feeling uncomfortable as a result of their boss.

Interestingly, employees aged 65+ were significantly more likely to label their manager as unreasonable than any other age group.

Those in the West Midlands were almost twice as likely to view their manager in a scary light, and 50% of employees in the North East described their boss as unreasonable – 11% more than the national average.

Furthermore, people in Northern Ireland and Yorkshire are markedly more likely to claim their managers lack experience.

Citation’s HR Business Partner, Jenny Ware, commented: “Having good managers in your business is essential as they’re a vital link between the business and your employees. A bad manager drives poor performance, higher absence, more disruption and is more likely to result in a higher employee turnover.”

*3gem questioned a nationally representative sample of 2,000 working adults aged 18 and over between 11th and 14th July 2017.


Author: Editor

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