Survey reveals 67% of workers will waste paid time at work on Black Friday & Christmas shopping

A new survey has revealed that the UK faces a surge in web browsing at work this Friday – most of it not work related.


One thousand office workers across the UK have contributed to a survey by into honesty and integrity at work. uncovered the truth about how much time office workers are likely to spend online this year shopping for gifts during paid working hours.

67% of the group admitted that they will use paid time to surf the web for the best prices and present ideas this year for both Black Friday & Christmas shopping. 42% owned up to putting aside work time during last Black Friday to chase the deals; 27% confessed to wasting more than an hour paid time in one sitting for Christmas presents.

As a result of misused working hours, a small business could lose many hours of productivity over the weeks leading up to Christmas. With National Minimum Wage now at £7.20 per hour, that’s a significant waste of wages.

One Managing Director, who wanted to remain anonymous told us “Last year one of my employees was underperforming. We noticed she spent a lot of time reading her screen with not much action, which wasn’t what her job was supposed to involve. After checking the browser history we found in total she had wasted 47 hours in 5 weeks on her personal Christmas shopping whilst being paid to work. We’d missed opportunities in the business because of this, so had no option but to let her go.”

Some businesses traditionally allow an extra hour for lunch for Christmas shopping to help employees beat the rush. Employers such as EDF energy host in-house shopping events inviting local retailers into their head office to give workers a chance to browse.

Chris Meredith CEO of who led the survey comments

“Most office managers let employees have all their online deliveries sent to work. This is helpful for employees but during very busy times like Christmas it must be a burden on reception staff. If someone has something delivered and colleagues see it, they’ll be reminded they need to get their shopping done too and be tempted to have a ‘quick look’ online. Collectively the impact of one quick look can result in many lost man hours across the business.”

£24billion were spent online during Christmas 2015 and an estimated 180million hours will be spent browsing for gifts this year.

Author: Editorial Team

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