‘Gladis’ benefits platform experiences massive, rapid growth

In early 2012, 10 clients signed up to a 12 month programme working with Punter Southall Health & Protection’s technology team.

Their aim was simple – to develop a new revolutionary platform that supported the HR community when administering group life assurance and income protection policies. The pilot was a great success and ‘Gladis’ was born, launching to the world in February 2013. Since then the success of the platform has continued to grow, with over 120 clients using the system monthly to manage the benefits of over 56,000 employees.

A bigger, bolder version of Gladis is now available introducing new and improved features. Clients can now enjoy an interactive dashboard which provides an up-to-date snapshot of their policies and membership details. Plus there are more reporting tools to improve and simplify the experience for the HR community.

So why has Gladis grown so quickly and will this growth continue?

Nicky Dunderdale, Head of Online Consulting at PSHP said,

“This growth is just the start. Clients love Gladis because it is easy to use, provides better and more accurate data, fewer surprises, helps to eliminate claims disputes and offers greater accuracy to aid accounting. Clients also really value the fact they can protect their confidential employee data and send it safely.”


“We have seen a rapid increase in demand for Gladis from our clients and anticipate that we will more than double the clients using the platform over the next 18 months. We are also working with leading insurance firms to support their processes. From rapid early intervention for absentees through to the provision of accurate accounts reconciliations; Gladis is able to bring benefits to the insurer and through them, to our clients,” she continued.

Initial client feedback has been highly positive. Joyce Quigley, Associate COO at Tilney Bestinvest said:

“I am impressed with the new ‘Gladis’. I looked at the reports tool and really think this will be beneficial for reviewing our employee benefits. I have amended existing employee details and added new members – overall excellent! Also sending confidential files securely is an added bonus.”

Penny Hathaway, HR Reward Manager at THB Group Ltd said,

“I am really impressed with the new look ‘Gladis’. The ‘My Projected Spend’ on the homepage in particular is really useful as is the summary info available under Reports. Group Risk is one of our biggest benefit spends so I need to keep on top of this and the system allows me to do that. I also like the inclusion of Wellness info and News and Events. It means I can keep up to date on trends at a click of a button.”

Nicky Dunderdale concluded,

“Our biggest frustration has been that the insurance market has long denied that getting accurate insurance policy information and maintaining it could be simple. In building Gladis, we have turned the tables and proven to the HR community that we are listening; there is a more efficient option that suits their needs and what’s more, it removes the headaches of a typically time-consuming annual data upload.”
Having proven the concept, we want to expand Gladis further and tell more employers about a service that costs them nothing to use but will save them time and help ensure that all their employees are provided the correct levels of insurance, throughout the year.”

Author: Editorial Team

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