Keeping your employees happy is key to any successful business, but when 2020 and 2021 have been turbulent years, keeping employees engaged for 2022 will be more important than ever. Companies where their workers are satisfied with their job, their workplace, and their relationships with their colleagues frequently do better than others who lack these qualities.
According to Villa Nova University in Australia, job satisfaction in most organisations helps improve productivity and staff loyalty, keep staff turnover rates low and increase profits.
In this article, Rovva take a deep dive into how you can determine just how happy at work your employees are. We’ll examine why it’s so important to ensure they are satisfied with their working environments and the work they do and how you can make changes to help make – and keep – your employees happy in the workplace.
How to measure employee happiness
First of all, it is a good idea to determine just how content your staff are. If you have no understanding of how your team members feel about their working environments, it is hard for you to see what might need improving. You may also miss golden opportunities to improve your workplace for everyone, even yourself.
There are several methods you could employ to help you sniff out any unhappy employees, so you can develop fail-safes to put in place that might help them start to enjoy their working life more.
First of all, you could consider working on your own relationship with each individual. This will help them feel valued and make them feel that they can come to you with any complaints or suggestions about how to move the business forward.
Many businesses are made up of complex structures, employing hundreds or even thousands of people, however. If this is the case for you, building individual relationships with everyone may be almost impossible. In cases like this, try to focus on your relationships with the management level below you, at least.
For larger companies, staff surveys on platforms such as GoogleForms or SurveyMonkey can be useful and informative. You could even consider using an Employee Satisfaction Index to determine how happy your staff are. To do this, on your survey, you would need to ask employees to respond to the following questions on a scale from 1 (bad) to 10 (good):
- How well does your workplace meet your expectations?
- How near is your employment to your ideal job?
- How satisfied are you with where you work?
To work out your employee satisfaction index (ESI), you simply then need to input their responses to the following formula:
ESI = (((question mean value / 3) – 1) / 9) * 100
This formula will give you a score from 1 to 100, with values closer to 100 suggesting greater satisfaction levels.
You could also make use of an employee suggestion box.
Why it’s important to increase employee happiness
The bottom line is that companies with happy employees outperform their competition. Happy employees are more creative, are more likely to share ideas to better your company’s future, and your business is more likely to retain employees who are happy with where they work.
High staff turnover can cause companies huge problems and can be a sign of underlying issues within the workplace itself. Keeping your workers happy can mean you avoid periods of time where you face staff shortages, and this, in turn, means your workforce will not be faced with an increased workload which could cause them undue stress that might make them wish to find other employment.
How to make employees happy in the workplace
The majority of workers simply want to do their jobs well. Anything that inhibits your staff from achieving this can cause unnecessary frustration that could affect their overall perception of your company.
Ensuring your staff have the tools necessary to do their jobs well is essential. Ensure that you have a smooth onboarding process for new staff, allowing them to get set up on any software or hardware quickly and easily.
You may also wish to keep an eye out for updates in technology that might be available to help your staff do their jobs. For staff working from home or different offices, for example, you might want to invest in a subscription to software such as Krisp’s virtual meeting technology that minimises background noises during video calls.
Happy employees outperform apathetic workers on a routine basis. Getting in touch with how your employees feel being part of your team is invaluable for any management team.
Complete regular employee satisfaction surveys, and keep good communication links with the people who work below you at all levels. This will help create a happy and productive working ethos right across your organisation.